FAQs

Booking & Availability

How can I make a reservation? You can make a reservation through our online booking system.

How can I check availability? You can check availability from the reservations page, or by emailing bayswaterdungeonsuite@gmail.com.

Do I need to put down a deposit? Yes, you need to put down a £100 refundable security deposit (terms and conditions apply, inquire for details).

What is your cancellation policy? Our cancellation policy states that cancellations with less than 72 hours notice forfeit the deposit. Earlier cancellations can apply the deposit to a future booking.

Do you have any packages for travelers? Yes, we have overnight packages available for travelers. See our Packages page for details.

The Suite & Amenities

What is included with the suite rental? The rental includes full private use of the suite and all toys and equipment. There is a kitchen and washroom in the suite. Most supplies like condoms, lube, gloves etc. are also included. Food and beverages are additional.

Is the suite fully private during my reserved time? Yes, you will have complete exclusive use of the suite during your reserved time. It is not shared with other guests.

Is smoking permitted? Smoking is not permitted inside the suite.

Are refreshments/food provided or should I bring my own? Light snacks are available for a small fee. You’re welcome to bring additional food and refreshments.

Is parking available? Paid street parking is available.

Cleanliness & Hygiene

How often is the equipment cleaned? Equipment is thoroughly cleaned and disinfected after each rental with industrial grade virucide. High touch areas are also cleaned.

What cleaning methods and products do you use? We use Versan viricidal disinfectant on all surfaces. The suite is also equipped with a Luxibel B hybrid UVC sanitation system.

Are condoms, lubes, and other supplies provided? Yes, we provide a full range of condoms, quality lubes, gloves. Let us know if you need anything specific and we will do our best to accommodate.

Equipment & Play

What toys, furniture, and restraints are available to use? See our extensive Equipment List of premium toys, bondage gear, impact implements, furniture and more.

Can I bring and use my own equipment? You’re welcome to bring personal toys and gear.

Are certain messy activities like watersports, etc. allowed? Yes, messy activities are allowed. The bed can be fitted with waterproof “sheets of San Francisco” for such activities.

Please visit our Contact page with any other questions. We’re happy to provide more info about our dungeon, booking, availability, and services.